VoIP CONSULTING
Making the change-over to Voice over IP is an investment that can involve millions of dollars that can give your company a major competitive advantage. But in order to ensure a successful implementation, your network has to be ready to handle the demands of VoIP. If you have been considering a VoIP solution for your enterprise, TELADATA can help you get the right solution off the ground and make the transition as smooth as possible.

The advantages of installing a VoIP system are many—reduced monthly operating costs, easy administration via a graphical user interface, portability, and access by multiple locations. All of these benefits add up to greater productivity, allowing employees to work anywhere via telephone, broadband network, or video, 24 by 7 customer service, and minimal real estate requirements.

But any VoIP installation has inherent risks and stringent requirements for maximum efficiency. Does your network have sufficient bandwidth to handle the flow of data and voice? Is it properly tuned to maintain call quality and continual service? Is there sufficient back-up power in place so that you never miss a single call? With nearly twenty years of experience in legacy voice communications systems and IT infrastructure consulting, TELADATA can step in to guide you through the complexities of VoIP and help you make an informed decision—whether it’s a complete changeover to VoIP or some combination of VoIP and PBX. TELADATA delivers services that will support your decision-making process, manage a successful installation, set up a performance and cost tracking process, and train internal resources to maintain the systems.

Because VoIP systems require that multiple vendors and systems work collaboratively and cooperatively, a detailed project plan and clear communication is absolutely essential for success. As your VoIP project lead, TELADATA will work closely with all of the vendors involved to ensure a smooth installation along with careful monitoring and control of ongoing costs. As an objective consultant, TELADATA’s only interest is to serve your best interests. In addition to VoIP, TELADATA has extensive experience in all major brands of legacy phone systems and networks and is expert at designing and managing the installation of physical infrastructure including wiring, power, and data circuits. You can rest assured that your VoIP implementation will be on time, on budget, and problem-free in the experienced hands of TELADATA’s team of professionals.

VoIP Consulting Services include:
VoIP Assessments—Researching total implementation costs, including required hardware, software and bandwidth; estimating anticipated savings to be realized from handling enterprise phone calls, conference calls and video conference calls over a converged network; estimating the cost of upgrading the network to ensure robust performance and reliability for handling phone service, including 911 emergency calls.

RFP Development for Purchase of VoIP Systems—Establishing design criteria based on thorough research; development of a scope of work and specifications for system components, installation, performance and warranty; conduct a bidder’s conference where vendors’ questions are answered; bid analysis; creation of an executive report.

Project Management for VoIP Installation—Managing testing and training on the new system; creating a project task list and timeline; leading project meetings and provide leadership throughout the transition process; liquidation of all legacy equipment.

Outsourced VoIP Management—Handling customer requests for moves, adds and changes; monitoring warranty and service contract issues; troubleshooting and resolving problems; creating and tracking annual budgets and controlling costs.